Connect your office to the field with real time communication among your clients, physical assets and field teams

Field Service staff is an important part of any organization, With the demanding & diverse business requirements & ecosystem, managing field force is becoming increasingly painstaking and difficult. Businesses encounter various issues when handling various field related calls, when team members are forced to make very frequent visits to the base station resulting in low first-time fix rates, bad inventory management with overstock or stock-out conditions, unnecessary downtime, lost service orders, low customer satisfaction, lost productivity or even poor compliance of SLA. Hence, the mis-management of the field staff at multiple locations results in loss of revenue & an upsurge in operating costs.

To avoid these contingencies and solve the problems arising due to inadequate management of field service staff,Plug2field has come up with a solution called ‘FIELDOMOBIFY’ which would not only address the existing problems, but also provide a seamless, close knit & condusive workforce management.

FIELDOMOBIFY as the name suggests, automates the field force tasks and is both a web solution and a mobile app offered in Cloud, hosted and web based delivery models.

Some of the key modules/features of Fieldomobify are enlisted below:

  • Sales management
  • Proposal/Estimate management
  • Customer management
  • Invoice management
  • Real-time tracking
  • Contract management
  • Business intelligence reports
  • Inventory management
  • Branch/territory management
  • Mobile payments
  • Customer portal

Additional management tools such as file and photo attachments, client reminders, time tracking, GPS waypoints, routing, and electronic payments are also an integral part of the solution which enables the user to easily navigate and get accustomed to the solution.

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Plug2Field started with a hosted solution for FSM and, in moving with the times, has added a SaaS based model. SaaS deployment adds a level of mobility to the product, making the entire application accessible from any device. It also enables clear and fast communication between the service provider and customer through various levels such as administrative personnel, warehouse and dispatch personnel, field service staff, etc.

Our company has employed state of art technology for the development of a robust framework. Each aspect is thoroughly monitored to ensure cross platform use and minimize downtime.

Plug2field is also incorporates IoT devices and enables M2M communication to increase efficiency and profitability through the effective use of technology.

Mobilize your entire field force. Enjoy a turnkey solution with virtually zero learning curve. Easy for both the field force and office staff to navigate and utilize.

Work Order Management

Generate estimates and work orders. Instantly update work order status, service and travel time, as well as, the amount of supplies consumed in field, all in real-time!

Scheduling and Dispatch/Allocation Capabilities

Work more efficiently and assign service calls to the field staff according to their availability and real time location. Easily manage recurring services all from one dashboard.

Mobile Tools for Field Service Staff

Native Android and iOS apps allow field staff to update service details even if network is unavailable. After the successful completion of service, the field staff is able to verify the work with signature on their mobile device, provide an image of the site and update their location and service call reports.

API Integrations

We seamlessly mobilize your business by integrating our tools with your existing CRM and ERP systems. This approach effectively improves customer satisfaction, reduces operational costs and ultimately increases your profit margins.

Industries Served

Energy & Utilities

HVAC & Electrical

Industrial Equipment

Waste Management

Lawn & Landscape

Maid, Maintainance &
Cleaning Services

Pest Control

Water Treatment

Plumbing Services

Security Services

Telecom and
Tower Erectors

Consumer Appliance -
After Sales Services